Editorial

Vol.8, No.3, July-September 2018, Article:1

Title

Study of Fayol's Principles: Applicability in Today's Organization

Authors

Rinku Mahindru,¹ Abhilasha Sharma, ² Suruchi Chopra³ and Shruti Bhatia⁴

Affiliation

¹ Assistant Professor, ^2,3,4M.Com. Students, Department of Commerce, Faculty of Commerce and Business, Delhi School of Economics, University of Delhi, India. rinkuwadhawan@gmail.com

DOI

http://dx.doi.org/10.11127/gmt.2018.09.01

Page Nos.

213-220

Keywords

Principles of Fayol; factor analysis; management.

Abstract

In contrast to the other management theories postulated around the same time, the Fayol model still closely resembles the cotemporary management thinking and practices. Many researchers believe that Fayol principles have stood the test of time owing to the inherent adaptability and flexibility. Brodie (1967) argued that the word "principles" should not be interpreted too restrictively. "It is a case of setting it going, starting a general discussion-that is what I am trying to do by publishing this survey, and I hope that a theory will emanate from it." (Fayol, 1949). Fayol intended to start a debate, which he hoped will converge into a concrete theory of management sometime in the future. He also emphasized that the number of principles accentuated in his study were arbitrary and non-exhaustive. (Brodie, 1967, Fayol, 1949). Thus, it is considered appropriate to use his observations for further exploration and research with respect to contemporary organizations. Basing our study on the fourteen principles of management propounded by Henry Fayol, we aim to test the degree of their applicability in today's organizations. A sample of 179 people was taken cutting across different sectors. A Likert scale was used wherein the employees were asked to rank their perceived degree of application of each principle. Further, we performed an exploratory factor analysis to test for the presence of latent factors in the observed variables. The three resultant factors were identified as 'Operations', 'Human Resource' and 'Line and Extent of Authority'. The analysis was subsequently utilized to test for any significant differences in the perceived applicability of variables loaded on each factor based on gender, sector and industry. The testing of hypothesis was done using parametric tests such as Independent T test and ANOVA.

Vol.8, No.3, July-September 2018, Article:2

Title

Poverty Reduction Programmes and Sustainable Livelihoods in the South Tongu District in Ghana

Authors

John. V. Mensah¹, Worla A. Tamakloe ² and David W. Essaw³

Affiliation

¹ School for Development Studies, University of Cape Coast, Cape Coast, (Corresponding author), Email:john.mensah@ucc.edu.gh; jvmensah@yahoo.co.uk; ²School for Development Studies, University of Cape Coast, Cape Coast, Email: wveracity@gmail.com; ³School for Development Studies, University of Cape Coast, Cape Coast, Email: dwessaw@yahoo.com; dessaw@ucc.edu.gh

DOI

http://dx.doi.org/10.11127/gmt.2018.09.02

Page Nos.

221-231

Keywords

Beneficiaries; poverty reduction; sustainable livelihoods; coping mechanisms, programme.

Abstract

This study examined how poverty reduction programmes have affected sustainable livelihoods in the South Tongu District in Ghana. It focused on livelihood benefits derived by beneficiaries from three poverty reduction programmes and how they could be sustained. The study design was descriptive and exploratory. Based on qualitative approach, the study used purposive sampling procedure to select 44 respondents for interviews (28 people) and focus group discussions (16 people) between June and September 2014. Narratives and themes were used to analyse data. The study shows that the programmes created jobs, led to livelihood improvement and diversification, income growth, and poverty reduction. Regular monitoring of activities and capacity building were essential to sustain the benefits gained while inadequate human resources and logistics impeded the effectiveness of the programmes to support beneficiaries sufficiently. It was recommended that the programmes, with its inbuilt capacity building training, financial support and monitoring, should be intensified to consolidate the gains made.

Vol.8, No.3, July-September 2018, Article:3

Title

Knowledge Self-Efficacy, Knowledge Sharing Behaviour and Organizational Climate among Medical Faculty Members in India

Authors

Lakshmanan, B.¹ & Lavanya Latha, K. ²

Affiliation

¹ Assistant Professor, Department of MBA, Malla Reddy Engineering College and Management Sciences, Medchal, Telangana, India, laksh.mannan@gmail.com; ² Assistant Professor, Department of Management Studies, Pondicherry University, Puducherry, India.

DOI

http://dx.doi.org/10.11127/gmt.2018.09.03

Page Nos.

232-239

Keywords

Knowledge sharing; knowledge donation; knowledge collection; knowledge self-efficacy; organizational climate.

Abstract

This paper aims to examine the knowledge sharing behaviour of medical faculties in India, how it is influenced by knowledge self-efficacy and how it influences organisational climate. The methodology used was a survey of 300 medical faculties working in medical colleges and hospitals to examine the role of knowledge self-efficacy on, inter-departmental knowledge donation and knowledge collection behaviour, and organizational climate. Structural equation modelling was used to analyse the relationships. The authors found that the knowledge self-efficacy of medical faculties has positive significant influence on inter-departmental knowledge donation whereas inter-departmental knowledge collection is not influenced by knowledge self-efficacy. The organizational climate is positively influenced by knowledge self-efficacy. Further it is found that knowledge donation behaviour of medical faculties has strong influence over knowledge collection behaviour. Organizations trying to inculcate knowledge sharing behaviour can first make employees feel or conduct training programs aiming at improving their self-efficacy pertaining to their knowledge i.e. knowledge self-efficacy.

Vol.8, No.3, July-September 2018, Article:4

Title

QWL Existence and its Impact on Psychological Well Being in Medium and Large Scale Manufacturing Industries

Authors

Porkalai, D.¹ and Sivapriya, S. ²

Affiliation

¹ Associate Professor, Department of Management Studies, Christ College of Engineering and Technology, Moolakulam, Puducherry - 605110. Mail Id: porkalai.mba@gmail.com / ²Assistant Professor, Department of Management Studies, Christ College of Engineering and Technology, Moolakulam, Puducherry - 605110. Mail Id: urssivapriya@gmail.com

DOI

http://dx.doi.org/10.11127/gmt.2018.09.04

Page Nos.

240-246

Keywords

Quality of work life; psychological wellbeing; lower-order needs; higher-order needs; manufacturing industries.

Abstract

QWL is one of the vital elements of HRM which leads to better conducive atmosphere for employees. Better quality of work life leads to an environment with friendly relations and extremely provoked employees who strive for their progress. This study examines the existence of quality of work life and its impact on psychological wellbeing among medium and large scale manufacturing industries. The research design adopted for the study is descriptive in nature. Samples used were 354. Descriptive statistics and multiple regressions are the tools used for analysis to achieve the objectives. Findings of the study are that employees of medium and large scale manufacturing industries perceive dimensions of quality of work life pertaining to lower order needs like compensation, job security, work environment, and work load are existing fairly in their organisation and few other dimensions relating to higher order needs such as career development, utilizing human capacity, sharing ideas in making decision, recognition and punishing system and grievance handling are not existing as how they expect. An employee-centered organisation will maintain better quality of work life and to improve their employee's psychological wellbeing.

Vol.8, No.3, July-September 2018, Article:5

Title

Disruptive Value Creation in Business: A Case Based Analytical Study to Understand the Potential Impact of Disruptive Value on Competitive Forces

Authors

Mrinmoy Bhattacharjee¹ and Saibaba, S. ²

Affiliation

¹ Associate Professor of Marketing, Alliance School of Business, Alliance University, Bangalore, E-mail:mrinmoy.bhattacharjee@alliance.edu.in / ²Associate Professor of Marketing, Alliance School of Business, Alliance University, Bangalore, E-mail: saibaba.s@alliance.edu.in

DOI

http://dx.doi.org/10.11127/gmt.2018.09.05

Page Nos.

247-254

Keywords

Disruption; value; impact; competitive; forces; partnership.

Abstract

In the past two decades, the fundamental way of conceiving and executing business ideas has undergone radical transformation. Today, it is practically impossible to think about businesses without digitally empowered core and peripheral processes. The sustainability of any business primarily depends on the value created by the business for its customers. The uniqueness of the value achieved through differentiation, makes a product appealing to its customers in spite of availability of abundant choices. Nonetheless, there has been a tendency to associate innovation or uniqueness to only end products which are visible to the customers. But there is certainly no reason to restrict the concept of value creation to only end products and not attribute it to processes and methods which have created it. Thus, value creation for end customers is the function of an effective orchestration of various elements in a value chain. Sustainability is now an outcome of the capability to continuously create and build novel and compelling value propositions for customers through optimization of resources present in the value chain of the organization in a highly uncertain environment. The study explores the potential impact of disruptive value creation on competitive forces enlisted by Michael Porter. It has been conducted in two distinctive and sequential stages. The first stage includes identification of primary and supporting value chain elements, developed by Michael Porter, for the technologically disruptive businesses and incorporating them into the framework. The second stage critically examines the impact of these disruptive value chain elements on the five forces. The insight gained out of this research is expected to build clarity and preciseness for taking decisions pertaining to building a sustainable competitive advantage (SCA).

Vol.8, No.3, July-September 2018, Article:6

Title

Trend Analysis of India's Leather and Leather Product Exports - Lessons and Recommendations

Authors

Jacqueline Symss¹, Rakesh Mohan Joshi², Piyali Majumder ³ and Udita Mehta⁴

Affiliation

¹ Assistant Professor, Indian Institute Foreign Trade (IIFT), New Delhi, E-mail : jsymss@iift.edu ; ² Professor, IIFT, New Delhi, E-mail: rakeshmohanjoshi@iift.edu; ³ Research Associate, IIFT, New Delhi, E-mail: piyali@iift.edu; ⁴Research Associate, IIFT, New Delhi, Email: udita@iift.edu

DOI

http://dx.doi.org/10.11127/gmt.2018.09.06

Page Nos.

255-265

Keywords

Analysis of leather exports; china's leather exports; India's leather exports; revealed comparative advantage; world trade in leather.

Abstract

Indian leather occupies a prominent place in the world market, exporting approximately US$4.72billion during the period 2016-17. However, while analysing the trend of India's leather export over more than two decades, we observed that in the post global crisis era, Indian leather industry experienced a significant decline in the world's share of leather and leather goods, especially in the European markets. This entails a deeper product-wise analysis of the sector in comparison with its major competitors in the world market. We used revealed comparative advantage index to examine India's advantage relative to China in the world market of leather and leather goods. The paper also examines major challenges faced by the domestic leather industry of India. It is true that skill upgradation of the sector through implementation of various training programmes is giving an edge to the sector but expansion of employment capacity along with technological upgradation needs attention.

Vol.8, No.3, July-September 2018, Article:7

Title

Exploring the Determinants of e-WoM influence: An Empirical Study on Tourist visiting Varanasi

Authors

Yog Mishra¹and Anurag Singh²

Affiliation

¹ Research Scholar, Institute of Management Studies, Banaras Hindu University, Varanasi, Contact No. +918697062535, e-mail: yog.mishraa@gmail.com / ² Associate Professor, Institute of Management Studies, Banaras Hindu University, Varanasi, Contact No. +91 8004926090, e-mail: anuragbhadauria@gmail.com

DOI

http://dx.doi.org/10.11127/gmt.2018.09.07

Page Nos.

266-273

Keywords

e-WoM; source credibility; trust, awareness; tourist service booking.

Abstract

In the 21^st century, as companies are changing their approach towards customer through e-commerce, electronic word of mouth has gained importance among the marketers. Customer as well as marketer can reach out to each other through e-WoM which is spreading at a rapid pace with the technological advancement in information communication technology. Earlier studies found that the customer gives importance to information from a credible source. It further found that customer purchases a product when they trust the recommendation by family or friends and buys a product when they are aware about it through e-WoM platform. These findings were brought in academic world after surveying globally, but the belief of Indian customers on e-WoM platform for online purchasing is yet to be checked. Hence it was felt to study the factors that facilitate this reach as e-WoM is spreading its presence over traditional means of communication in the digital era. This study aims to explore the determinants of e Word of Mouth influence on Indian Tourist for service booking. Further it tries to find the pattern of various factors that affects the e word of mouth influence on tourist intention to book a service. For the purpose, 225 Indian tourists, using snowball sampling, through online mode were surveyed. To achieve the objective, Exploratory Factor Analysis was used. Sample of our study includes the tourists visiting Varanasi for pilgrimage purpose, staying in various Guest Houses located near Dashashwamedh Ghat. The study found that Source Credibility enhances Trustworthiness and it is essential for a consumer to have awareness about the e-WoM before assessing a source as credible.